Central Reservation System

Simplify, Optimize, Thrive: All-in-One Solution for Your Hotel Chains

Some of our best hotel CRS users

What is hotel CRS system?

A hotel CRS system, better known as a central reservation system allows hotel groups to have full control over their reservations and online inventory distribution in one centralized place. It helps in getting direct bookings and enhances guest experience across all the properties making operations more efficient.

Here’s where the CRS system comes into use for your hotel chain

Centralized control on inventory

Monitor all your inventory across multiple locations and channels, including OTAs, GDS, hotel websites, and more, from one centralized place using the CRS system.

One call-centre for bookings

The central reservation system enables you to take bookings and enquiries of any location of your hotel group from a single window.

Synced reservations

All your reservations are synced at one place and reflected at the respective locations. Whether they’re coming from OTAs, hotel website, or walk-ins.

Centralized guest profile

The CRS hotel system improves guest service by creating a unified profile for all guests across your hotel chain's locations.

Consolidated data insights

You get intelligent data insights of revenue, bookings, occupancy and a lot more of your hotel chain consolidated in the form of graphs and reports.

N locations. 1 booking engine.

You get a chain-wide booking engine integrated on your hotel website through which your guests can book directly for any location.

Centralized travel agents profile

Handle all your chain-wide travel agents and keep track of the bookings they get for you effortlessly, all from a single place with our CRS system.

One booking. One voucher.

Regardless of the locations your guest books at in his one journey, he’ll get just one voucher. This reduces his to and fro to check multiple vouchers.

Multiple properties. Single login.

Our central reservation system for hotels gets you a single login across all your properties, relieving you from multiple login credentials.

Customized booking flow

You get to set up the booking flow on your hotel website as per your brand’s standards; using the booking engine API in our hotel CRS system.

Hotel chains love eZee’s CRS system. Here’s why

I’m yet to come across a better 24x7 support and CRS system

I have been using eZee’s central reservation system for my hotel chain, Capital Hotels in Iceland. Using the system has been easy and the connection from the OTAs to eZee Absolute via the channel manager is problem free. I no more have to do any to and fro from one property to another to manage reservations and inquiries. All of it is managed centrally by the eZee’s CRS hotel software. Whenever I’ve had any queries, the 24 hour support from eZee has always been there to solve them. After so many years in the industry, I have yet to come across better support staff.

Arni Solonsson Msc., Director at Capital Hotels, Iceland

With our CRS system, your hotel chain is bound to experience

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Increased revenue

Reduced expenses

Happier guests

What else do we have for your hotel chain?

eZee Absolute

A comprehensive hotel management software designed to streamline and automate various operations for your hotels.

eZee Absolute

eZee Critique

A hotel online reputation management software that simplifies the collection, tracking, and response to your hotel’s reviews across multiple platforms.

eZee Critique

eZee CRS System: Multiple properties. One system. One login.

The smart way to manage your hotel chain

Start your free trial today!

Exploring Frequently Asked Questions About our CRS System

Does managing multiple properties worldwide through a single system result in longer data upload times or system hang-ups?

Our CRS system is incredibly fast, allowing instant rate updates and inventory distribution across all locations from a single place. It operates at the same speed, regardless of the number of properties, ensuring a seamless experience without any data uploads issues or system hang-ups.
What is one call center for bookings and how will it assist me in managing inquiries for multiple properties from one location?

Our "One Call-Center" functions as a Central Reservation Office, offering a convenient panel for hotel chains to manage bookings, room rates, availability, and reservation inquiries from a single location. With our user-friendly multi-property options, you can effortlessly manage reservations for each specific property, all in one convenient interface.
Do I have to pay any fees to create a booking engine page on my website, or is it included in the chain-wide booking engine integration?

No, there is no extra charge. It is included in the integration only.
Does the consolidated data insights feature allow me to access all my past data?

You’ll be able to check all your hotel properties data with the help of our consolidated data insights, only if you’ve used our hotel CRS software in the past. (As this feature is included in our hotel central reservation system)
Can I manage profiles of my past, present as well as future guests?

Yes. As long as you’re using our CRS software for your hotel, all your guests’ data will be stored in the system and you can use it whenever the need arises.
Which third-party gateway you provide for online payments?

There are 100+ online payment gateways connected with eZee’s central reservation system for hotels. Also, we’re always open for other integration as per the client requirements.
How often do you update your hotel CRS software?

Our eZee experts always keep an eye on the current market trends and customer demands. Hence, accordingly, we update our CRS software to increase the productivity and revenue of the hotel chain.
Do you offer free training to operate the CRS system or charge extra?

Once you purchase our Central Reservation System, our team will provide training to you and all of your staff members. And there is no extra charge for it.
How responsive and helpful is the support team?

We’ve 105 support centers worldwide and our support team is available for you 24x7x365 - Get help.

FAQs: Additional products we’re offering to hotel chain

I have a hotel chain in different countries. Does your hotel property management provide multi-language or multi-currency support? Multi-language And Multi-Currency

Yes. Our hotel property management does provide multi-language or multi-currency support. In total, our system supports 50 languages worldwide.
Can I manage reviews of different countries from a single place? Online Reputation Management

Yes. You can easily manage all your hotel chain reviews from a single place via Online Reputation Management Software.
Using your system, can I manage and respond to reviews from one place for my hotel properties in multiple countries, even if I don't know the respective languages?

Yes. Our Reputation Management System can help you translate your responses in the preferred language. Also, you’ll be able to view all your guest reviews in your preferred language through our system.
Can I manage reservations and distribute inventory for my hotel chain using your Hotel Management Mobile App?

Yes. Whether you have a single hotel or a hotel chain, you can instantly manage all your reservations and inventory distributions on-the-go through our Hotel PMS Mobile App.

Still have doubts? We’re here to help!