Customer Profile
Admiralty Lodge, a 5-star motel, has 18 luxurious beachfront apartments overlooking the Mercury Bay and Buffalo Beach in Whitianga, New Zealand. It is the only Qualmark rated Five Star Motel in Whitianga and the Coromandel Peninsula. Admiralty is a winner of the TripAdvisor Certificate of Excellence for consistently achieving outstanding traveler reviews on TripAdvisor. Additionally, the motel is perfect for both sightseers & adventurers as it is a short drive away from Cathedral Cove which is a haven for sea-kayaking and the natural spa experience of Hot Water Beach.
Search for A Technology
Admiralty Lodge’s owner, Ambuj, a hospitality industry veteran with over 3 decades of experience, realized the need for a cloud-based hotel management system for his motel. He did not want any legacy Property Management System (PMS) that came with bulky servers and exorbitant costs.
After a lot of research, he came across eZee Technosys, Yanolja Cloud’s hospitality management solutions subsidiary, and chose eZee Absolute, eZee’s cloud–based PMS. He realized that it was not only featured rich and top-notch, but also it was perfect for a small motel like Admiralty. Backed by Amazon Web Services (AWS), eZee Absolute scored higher than other property management systems available in the market in terms of features, price and robustness of the system. The 24x7 online support was also a major plus point.
The Solution
Admiralty Lodgefound eZee to be an extremely robust system and was especially impressed by the fact that online customer service was available 24/7. eZee’s property management system can be accessed centrally through one single platform; without incurring costs of additional software licenses. It manages all the resources dynamically depending on the motel’s activities; which makes it easier for them to manage operations. eZee’s solutions, being hosted on AWS, are extremely versatile and have comparative reporting capabilities. The motel also uses eZee Centrix, eZee’s online hotel channel management system with which it can easily connect and distribute online room inventories. This has enabled them to control rates and distribute inventories from a single dashboard while being plugged into the global channels. The software ensures that allocations to various online channels are facilitated in real-time, eliminating all sorts of rate parity and double-booking issues. Further, eZee’s property management system requires minimal staff training and is user-friendly; saving a lot of time and reducing manual dependency.
Final Words
Admiralty Lodge has implemented eZee Absolute and eZee Centrix at its properties. Furthermore, Bailey’s at the Beach,the oldest motel in Whitianga, New Zealand, has utilized eZee Absolute after it was acquired by Admiralty Lodge . Lastly, the hospitality group has also started a restaurant, which leverages eZee’s restaurant POS system.
“eZee Absolute offers everything a hotelier needs for a small hotel. You can even add more features as your business excels.”
- Ambuj, Owner, Admiralty Lodge
