“Switching to YCS was the best decision we made. Not only did it save us time and effort, but it also helped us maximize our revenue potential. I highly recommend YCS to every hotelier who wants to simplify operations and enhance guest satisfaction.”
– Mr. Hemant Singh, Operations Manager at Hotel 7 Rays
Now, this level of trust isn’t built overnight. It’s the result of consistent support and a reliable partnership that Hotel 7 Rays has come to depend on.
Managing a hotel without modern technology is like trying to row a boat with chopsticks—it’s possible, but you’re probably going in circles and exhausting yourself! For Hotel 7 Rays in Udaipur, navigating their daily operations felt much like this, until they found Yanolja Cloud Solution (YCS) .
Read on to discover what drove their decision, what they needed, and how YCS transformed their operations.
Who knows—you might just find the solution to your own hotel’s challenges here too!
Meet Hotel 7 Rays
Located in the scenic city of Udaipur, known for its lakes, palaces, and vibrant blue hues, Hotel 7 Rays is a cozy 26-room retreat. Blending modern comfort with traditional Rajasthani charm, it welcomes both local and international travelers to experience Udaipur’s royal heritage.
The Challenges: A Mountain of Small Problems
While the hotel thrived on guest satisfaction, its operational backbone was faltering. Despite its allure, Hotel 7 Rays was grappling with operational inefficiencies that seemed minor at first but grew into significant concerns over time:
- Manual Reporting Hassles: Preparing weekly and monthly reports was a time-consuming task that ate into valuable management hours.
- Missed Bookings and Overbooking Chaos: Reservations were often mishandled, leading to lost revenue and unhappy customers.
- Unorganized Operations: Day-to-day processes were anything but streamlined, making even simple tasks feel daunting.
- Vendor Payments Delays: Settling accounts with suppliers often involved confusion and delays, adding unnecessary stress.
These challenges, while appearing to be standard hiccups, threatened to derail the property’s long-term growth. Realizing the potential losses, the management decided to act swiftly.
The Solution
A thorough market analysis led Hotel 7 Rays to YCS’ Modern Hospitality Solutions, and the switch was nothing short of transformational for them.
Here’s how YCS turned their operations around:
- Streamlining Operations with YCS PMS
The YCS Property Management System (PMS) – eZee Absolute provided a user-friendly platform that revolutionized daily operations. From managing room availability to overseeing guest preferences, everything was consolidated in one place. The intuitive interface ensured staff could quickly adapt, eliminating the steep learning curve often associated with new systems.
Tedious manual tasks like billing, inventory management, and check-ins were now automated, freeing up staff to focus on guest experiences.
- Adding eZee Centrix – Channel Manager
By integrating eZee Centrix– Channel Manager, the hotel put an end to the nightmare of overbookings. Reservations from various platforms were synchronized in real time, ensuring no guest slipped through the cracks. The result? Increased occupancy, better guest management, and fewer operational hiccups.
- YCS Mobile App – Convenience on the Go
The YCS mobile app became a game-changer for the managerial team, offering unparalleled flexibility and control. Whether traveling or attending to off-site responsibilities, managers could oversee operations seamlessly.
Real-time updates on housekeeping, guest requests, and task tracking ensured quicker response times and improved overall efficiency. This newfound convenience empowered the team to stay connected and proactive, no matter where they were.
The Results: A Seamless Transformation
Hotel 7 Rays witnessed a complete turnaround in their operations. Reporting, once a dreaded task, became as easy as checking in a regular guest. Weekly and monthly data? Just a few clicks away. This newfound simplicity allowed the management team to focus on enhancing guest experiences.
- Reservations Done Right: No more overbookings or missed opportunities. Every reservation now flowed seamlessly, much like the serene waters of Udaipur’s lakes. The team could finally breathe easy, knowing their availability and bookings were perfectly aligned across all platforms.
- Hoteliering on the Go: Armed with the eZee Absolute mobile app, the team became the ultimate multitaskers. Whether handling guest requests, updating housekeeping schedules, or tracking tasks, they had the power of the front desk in their pockets—even while enjoying a chai break offsite.
- Smooth Payments, Happier Partners: Vendor payments, once a confusing maze, turned into a straightforward process. The transparency and ease built stronger relationships with partners, leaving everyone with a smile as bright as Udaipur’s sunny mornings.
Hotel 7 Rays has paved the way for streamlined operations with Yanolja Cloud Solution (YCS) by integrating advanced technology and intuitive management tools. With YCS supporting them, the hotel has seen a significant improvement in efficiency, allowing their team to focus on guest experiences rather than backend complexities.
The trust and strong partnership between Hotel 7 Rays and YCS have been instrumental in the hotel’s smooth operations.
In an interaction with the YCS’ team, Mr. Hemant Singh, Operations Manager at Hotel 7 Rays, shares his confidence in our exceptional backend support.
“Without any doubt, I would recommend YCS to my fellow hoteliers. In fact, I’ve already suggested it for another property we own nearby.”
Why YCS is the Best Choice for Mid-size Hoteliers?
Hotel 7 Rays’ journey proves that embracing technology isn’t just smart—it’s transformative, regardless of the property’s size. Whether you’re battling overbookings or buried in reports, YCS has the tools to make hoteliering simpler, smoother, and more successful.
If you’re a hotelier tired of juggling multiple systems and inefficiencies, YCS could be the game-changer you’re looking for. From streamlined operations and error-free reservations to mobile-first convenience, YCS provides the cost-effective tools you need to succeed.
Hotel 7 Rays has already written its success story—now it’s your turn. Discover how YCS can transform your property, one seamless operation at a time.
Why wait for change when you can create it with YCS?
