How to Turn Your Hotel Millennial-Centric? [10 Effective Ways]
The hospitality sector is booming with millennials and yet, hoteliers struggle to attract them. Here’s how hotels need to twitch their strategies to become millennials-centric.
guest experience
Guest Engagement vs. Guest Experience: This Is What You Must Know
Guest engagement vs guest experience is debate. And here’s our take on this entire shebang. Read this article to learn more.
11 Ways To Develop an Employee-Centric Culture in Hotels
Employees are a hotel’s most valuable asset. It is important to have an employee-centric culture in your hotel. Here are a few ways in which you can do this.
Guest Communication in Hotels: 9 Ways to Boost It
Prioritizing guest communication in your hotel is an essential task! Here are a few strategies for you to set it right.
Hotel Guest Journey: How eZee Technosys is Transforming the Experience with the help of AWS
With the hospitality industry evolving rapidly, hotels need to enhance the guest journey with top-tier technology. Find out how eZee Technosys’ solutions, utilizing AWS servers, tackle this head-on.
Trending in 2024: Experience Economy in The Hospitality Industry
Experience economy has existed in the hospitality industry for a long time. However, its dynamics have changed. Read this blog to know about them.
How to Deal With Guest Conflicts at Your Hotel?
You must have heard, guests are always right. But is it true? Learn about situations when they are wrong and how to deal with such guest conflicts at your hotel.
Guest Satisfaction in Hotels: 7 Ways to Improve It
Guest satisfaction is a cocktail made of 3Qs of the services – Quality, quantity and quickly. Here are 7 steps to use them and achieve better guest satisfaction in hotels.
The Secret to Offer Personalised Guest Experience in Your Hotel
Personalisation in the hotel industry is the perfect amalgamation of art and science. Read this blog and master the skill.
Hotel Welcome Letter: How to Curate The Perfect One?
A hotel welcome letter or welcome email can create a great first impression. Learn what you should include in them and ways to design the best one for your property.