How to Deal With Guest Conflicts at Your Hotel?
You must have heard, guests are always right. But is it true? Learn about situations when they are wrong and how to deal with such guest conflicts at your hotel.
guest complaints
How to Handle Hotel guest complaints and Deal With Angry Guests
You welcome N number of guests at your hotel. However, some might love your services while some may have a bad review. And, dealing with such guests can be a complex job. Here’s how you can handle guest complaints and enhance their overall stay experience.