Boost Your Ratings: 10 Smartest Ways to Ask Guests for Reviews

customer review in hospitality

Guest reviews are more than just feedback—they’re a powerful tool that can make or break your business. Whether you run a boutique hotel or a cozy restaurant, reviews shape how potential customers view your establishment. Positive reviews not only boost your reputation but also help you stand out in a crowded market. But here’s the … Read more Boost Your Ratings: 10 Smartest Ways to Ask Guests for Reviews

Reducing Hotel No-Shows: What It Is and Key Policies To Implement

No-show in Hotels

On a recent flight to Bangalore, I bumped into Aditi, a former colleague who now manages a resort in Wayanad.  As we chatted, she shared her frustration with a persistent problem at her property – no-shows.  “Guests book, but don’t turn up,” she explained, recalling a recent incident where a large group booking vanished, leaving … Read more Reducing Hotel No-Shows: What It Is and Key Policies To Implement

Boost Your Hotel’s Bookings:7 Effective Hotel Lead Generation Tactics to Increase Bookings

Hotel Lead Generation strategies

Bookings are the lifeblood of your hotel business, directly impacting your revenue and growth. But bookings don’t just happen overnight—they’re the result of successfully generating and nurturing leads.  But what happens if those leads are lost midway and end up booking with a competitor instead? It sounds like heartbreak, right?  In this highly competitive industry, … Read more Boost Your Hotel’s Bookings:7 Effective Hotel Lead Generation Tactics to Increase Bookings

Boosting Efficiency and Guest Satisfaction: Celebrant Hotel’s Journey with YCS

Improve Hotel Efficiency

Celebrant Hotel, located just 2.5 kilometers from the iconic Vishwanath Temple and the River Ganges, stands as a testament to luxurious hospitality in one of India’s most vibrant tourist hubs. This prime location attracts a diverse range of travelers seeking both spiritual solace and cultural enrichment. To cater to this influx, Celebrant Hotel had to … Read more Boosting Efficiency and Guest Satisfaction: Celebrant Hotel’s Journey with YCS

Breaking Barriers: Designing Hotels for Guests with Special Abilities

Imagine arriving at a hotel, exhausted from your journey, and experiencing that the basic facilities are inaccessible.  The entrance has steep stairs– with no wheelchair ramp, the reception desk is too high and the staff seems inconsiderate.  You face a series of unnecessary hurdles just to enter the hotel, which was supposed to be your … Read more Breaking Barriers: Designing Hotels for Guests with Special Abilities

One Platform, Complete Control: YCS Optimizes Operations for Hotel Hill Vista, Udaipur

Hotel Hill Vista

Destino Path is a renowned hotel chain with luxurious properties spread across Rajasthan. Known for providing an impeccable guest experience, Destino Path has carved a niche for itself in the hospitality industry. Among many properties of Destino Path, is Hotel Hill Vista, situated in the picturesque city of Udaipur.  With years of experience, Destino Path … Read more One Platform, Complete Control: YCS Optimizes Operations for Hotel Hill Vista, Udaipur

Decoding Web3 Marketing for Hotels: A Complete Guide

Web3 Marketing for Hotels

The travel industry is constantly evolving, and keeping up with the latest trends can be overwhelming.  But what if there was a new way to connect with guests, build loyalty, and even create new revenue streams? Enter Web3 marketing – an exciting approach for hotels. So, what is Web3 marketing for hotels? Think of it … Read more Decoding Web3 Marketing for Hotels: A Complete Guide

Boosting Efficiency and Booking Surge: How YCS’s Hospitality Solutions Led to Seamless Operations at Hotel Lucky, Agra 

Hospitality management tools

Agra, a globally renowned tourist destination, draws millions of visitors annually to witness the grandeur of the Taj Mahal. Nestled just 100 meters from this iconic UNESCO World Heritage Site, Hotel Lucky is perfectly positioned to offer travellers an unforgettable stay. However, despite its prime location and appealing name, Hotel Lucky initially struggled to shine … Read more Boosting Efficiency and Booking Surge: How YCS’s Hospitality Solutions Led to Seamless Operations at Hotel Lucky, Agra 

From Ordinary to Extraordinary: Elevate Your Hotel Offerings with Local Talent

Elevate Hotel guest experience

We often seek experiences that surprise and delight us. But how do you, as a hospitality provider, stand out amongst the competition promising the same generic experience?  This is where the concept of “gig economy” comes in. You must be wondering, what’s that?  Imagine this, a bustling summer festival happening in your city and guests … Read more From Ordinary to Extraordinary: Elevate Your Hotel Offerings with Local Talent

Winning More Group Business: Mastering The Art of Hotel RFP

Hotel RFP

Let’s face it, hotel RFPs (Request for Proposal) can be a real headache. You spend ages putting together a proposal, only to hear nothing back. But here’s the good news: with the right approach, you can turn those hotel RFPs into booked events and boost your hotel’s group business. And this blog is your secret … Read more Winning More Group Business: Mastering The Art of Hotel RFP