In the heart of the spiritual haven of Bodh Gaya, where people go to seek peace and solace, lies the exquisite Sambodhi Retreat Resort. Nestled just 2.7 miles from the revered Mahabodhi Temple, this resort is a perfect mix of modern comfort and old-time charm.
“Bihar’s best-kept secret, Sambodhi Retreat, is here to give the Maldives a run for its money. Nestled in Hathiyar, Bodhgaya, this tranquil haven is a VIP ticket to luxury and class”
ZeeBusiness
Let’s explore what makes the resort the ultimate choice for travellers:
1. Comfortable Spaces, Welcoming Vibes
The resort offers cosy accommodations with enticing features like an outdoor swimming pool, free private parking, a garden, and a shared lounge. These elements create a warm and inviting atmosphere for guests to unwind.
In short, it’s a perfect place to immerse in the tranquillity of nature while enjoying the convenience of modern amenities.
2. Exceptional Hospitality and Entertainment
The commitment to guest satisfaction is evident in the remarkable room service and a host of amenities. Featuring amazing room service, the resort welcomes guests with a restaurant, a bowling alley, and a terrace. Also, if you’ve got a furry companion, no need to worry – it’s a pet-friendly resort.
With a 24-hour front desk, airport transportation, concierge service, and free WiFi, Sambodhi Retreat ensures every guest’s needs are met with warmth and efficiency.
3. Culinary Delights
Adding a touch of luxury, Sambodhi Retreat offers floating breakfasts and candle-light dinners. These become memorable experiences against the backdrop of the resort’s unparalleled elegance.
4. Celebrate Life’s Moments with Expert Care
The resort transforms into the perfect venue for your special occasions. A dedicated team of experts is available to ensure seamless events, be it garden parties, birthdays, anniversaries, or lavish wedding receptions. Sambodhi Retreat takes care of every detail, making celebrations truly unforgettable.
5. Eco-Friendly Practices
Booking.com acknowledges Sambodhi Retreat as a Travel Sustainable property at level 2, highlighting the resort’s commitment to eco-friendly practices.
This recognition underscores the resort’s dedication to eco-friendly practices, adding a conscientious touch to the guest experience. So, guests choose not just a stay but have an ethical and sustainable experience.
Challenges
Despite the serene retreat they offered, Sambodhi Retreat faced some challenges that were holding them back.
The major hurdle they were dealing with was outdated, desktop-based software. Managing bookings, keeping track of guest preferences, and ensuring a smooth check-in process became complicated.
In the buzzing tourist hub of Bodh Gaya, competition is no joke. They had to find a way to shine amid the sea of choices and this led them to reconsider their decision to continue with their existing software.
Solution
Regardless of all the challenges, Sambodhi Retreat sought a chance to grow, innovate, and redefine what a stay in Bodh Gaya could be.
The team realised – that to offer the best experience, one needs modern solutions. And after exhaustive research and market analysis, they came across eZee’s cloud-based solutions and thought of giving it a try.
Now, with a cloud system in place, managing inventory has become much easier. Their staff could spend more time delivering pleasant guest experiences and less time being stuck on the computer. Another breakthrough was that they could access the system anywhere, anytime with real-time updates.
“With the new cloud-based software, managing day-to-day operations has become much easier” – says the Operations Manager at Sambodhi Retreat, Bodhgaya.
Thus, with the help of eZee’s solutions, Sambodhi Retreat was able to deliver a unique experience to its guests, achieve excellence in its operations, and gain the revenue boost it was longing for.
Sambodhi Retreat’s Remarkable Transformation with eZee
The influence of eZee on Sambodhi Retreat in Bodh Gaya demonstrates the transformative potential of utilizing the correct technology. Its transition from facing challenges to achieving success serves as an example of how innovation can profoundly impact the hospitality industry.
From reservation management to check-in/check-out processes, eZee Absolute, the cloud-based hotel PMS, simplified all the operations for them.
Additionally, the integration provided insightful reports on occupancy rates, revenue, and guest preferences, helping the resort to make data-driven decisions for improved business performance.
Acknowledging the same, the Operations manager says “An important thing which I would like to highlight is the reports. I do get detailed reports about revenue and other reports that are available in the system which helps me a lot for my understanding of the business.”
Switching to eZee’s cloud-based system was like upgrading to a super-smart helper for Sambodhi Retreat. Sounds cool, right?
So, instead of just taking our word for it, listen to what they have to say about their experience with eZee:
The Bottom Line
Within a span of six months, the resort’s staff not only embraced but integrated the system seamlessly into their workflow. With that, they experienced a positive impact on their revenue as well.
The cloud-based solution maximized revenue during peak periods and helped in targeted promotions during low-demand periods, enhancing profitability.
In a nutshell, eZee’s robust technology helped Sambodhi Retreat to overcome its challenges and paved the way for smoother operations. It wasn’t just about adopting better technology; it was about simplifying tasks, having transparency, and ultimately creating an environment where both staff and guests thrived.
Explore the simplicity, efficiency, and positive impact eZee can bring to your hotel operations.
