Sulagna Goswami

5 Tech Trends Redefining Hotel Distribution and Guest Experience

Last modified on by 6 min read
transforming hotel distribution

In the rapidly evolving hospitality industry landscape, staying ahead of the curve requires more than just excellent service—it demands a forward-thinking approach to distribution.  With the rise of new technologies, hoteliers have an unprecedented opportunity to optimize their distribution strategies, increase direct bookings, and enhance guest experiences. Here’s a deep dive into five transformative technologies … Read more 5 Tech Trends Redefining Hotel Distribution and Guest Experience

Boost Your Ratings: 10 Smartest Ways to Ask Guests for Reviews

Last modified on by 5 min read
customer review in hospitality

Guest reviews are more than just feedback—they’re a powerful tool that can make or break your business. Whether you run a boutique hotel or a cozy restaurant, reviews shape how potential customers view your establishment. Positive reviews not only boost your reputation but also help you stand out in a crowded market. But here’s the … Read more Boost Your Ratings: 10 Smartest Ways to Ask Guests for Reviews

Reducing Hotel No-Shows: What It Is and Key Policies To Implement

by 6 min read
No-show in Hotels

On a recent flight to Bangalore, I bumped into Aditi, a former colleague who now manages a resort in Wayanad.  As we chatted, she shared her frustration with a persistent problem at her property – no-shows.  “Guests book, but don’t turn up,” she explained, recalling a recent incident where a large group booking vanished, leaving … Read more Reducing Hotel No-Shows: What It Is and Key Policies To Implement

From Challenges to Opportunities: Robusta Retreat | YCS Case Study

Last modified on by 3 min read
Robusta Retreat

In today’s hospitality industry, technology solutions play a crucial role in enhancing operational efficiency, improving guest experiences, and driving business growth.  Robusta Retreat, a luxurious hotel nestled in the stunning valley of Kashmir, exemplifies the transformative impact of technology in hospitality. A Challenging Check-In Experience The path to success for Robusta Retreat began with a … Read more From Challenges to Opportunities: Robusta Retreat | YCS Case Study

YCS Empowers Sajjan Bagh Resort & Spa to Reach New Heights in Hospitality

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Sajjan Bagh Resort & Spa

The hospitality industry is experiencing a digital revolution. To succeed, hotels need to provide exceptional guest experiences and streamline operations. However, achieving this on a tight budget with a limited workforce can be incredibly challenging. By embracing cutting-edge technology and the right solutions, hotels can enhance efficiency, reduce costs, and increase customer satisfaction.  Sajjan Bagh … Read more YCS Empowers Sajjan Bagh Resort & Spa to Reach New Heights in Hospitality

Boosting Efficiency and Guest Satisfaction: Celebrant Hotel’s Journey with YCS

Last modified on by 2 min read
Improve Hotel Efficiency

Celebrant Hotel, located just 2.5 kilometers from the iconic Vishwanath Temple and the River Ganges, stands as a testament to luxurious hospitality in one of India’s most vibrant tourist hubs. This prime location attracts a diverse range of travelers seeking both spiritual solace and cultural enrichment. To cater to this influx, Celebrant Hotel had to … Read more Boosting Efficiency and Guest Satisfaction: Celebrant Hotel’s Journey with YCS

Breaking Barriers: Designing Hotels for Guests with Special Abilities

Last modified on by 5 min read

Imagine arriving at a hotel, exhausted from your journey, and experiencing that the basic facilities are inaccessible.  The entrance has steep stairs– with no wheelchair ramp, the reception desk is too high and the staff seems inconsiderate.  You face a series of unnecessary hurdles just to enter the hotel, which was supposed to be your … Read more Breaking Barriers: Designing Hotels for Guests with Special Abilities

Decoding Web3 Marketing for Hotels: A Complete Guide

Last modified on by 7 min read
Web3 Marketing for Hotels

The travel industry is constantly evolving, and keeping up with the latest trends can be overwhelming.  But what if there was a new way to connect with guests, build loyalty, and even create new revenue streams? Enter Web3 marketing – an exciting approach for hotels. So, what is Web3 marketing for hotels? Think of it … Read more Decoding Web3 Marketing for Hotels: A Complete Guide

The What, Why, and How of Building A Subscription Model for Hotel Stays

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Subscription Model for Hotels

Last weekend, I traveled to Pondicherry, our go-to destination for long weekends. Traveling with our furry baby, Coco means we always choose a pet-friendly resort that caters to all our needs.  From a special pool for pups to spacious rooms and the lush green farm, it is our favorite place to stay!   And the extra … Read more The What, Why, and How of Building A Subscription Model for Hotel Stays

Case Study, From Manual to Modern: How YCS Streamlined Operations & Increased Bookings for Hotel Glacier, Bihar

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Hotel Glacier YCS case study

Imagine waking up to a symphony of birdsong, sunlight streaming through your balcony doors, revealing a panoramic vista of snow-capped peaks cradled by lush valleys. This is what guests experience at Hotel Glacier, a hidden gem nestled amidst the breathtaking mountains of Bihar, India. Except, for many potential guests, Hotel Glacier wasn’t visible on the … Read more Case Study, From Manual to Modern: How YCS Streamlined Operations & Increased Bookings for Hotel Glacier, Bihar