Support

We are available 24 hours a day, 7 days a week!

The 24x7 eZee Support is the first point of contact for many, and our support personnel are at your service 24 hours a day throughout the year. Our full fledged support center not only provides assistance with troubleshooting, training and implementation but also client requested enhancements and upgrades.

Access support via following options.

Live Chat

One of the most convenient ways of getting in touch with eZee Support is the Live Chat. More than 100 chats are taken daily covering basic troubleshooting, product training, configuration and online implementation.

On-site Support

Our on-site support program is committed to providing professional, courteous, focused service in person at the client’s location. Our executives are seasoned travelers and have provided training and product implementation across the globe.

Email

eZee’s Support Email service is another way of taking advantage of our support, you can send us an email regarding your queries and we will get back to you within 24 hours.

Online Demo

You can get a personalized one-on-one online demonstration of our product with our support executive anytime. This is perfect for someone who is looking for a more in-depth review of the product. Just complete and submit the form to book a no obligation demo today.

Product Training

Whether you are looking for full product training or just a training for a specific process, we provide online training that meet your needs.

Video Tutorials

Our tutorial videos will assist you in learning how to navigate around eZee Absolute. Each video covers different process of eZee Absolute, you can choose the ones you need to learn and easily navigate through different topics.

What Our Client Says

Easy, Low Cost and Impressive 24/7 Support

"I started to used eZee 3 years ago. It was the first time I had to have a PMS system, and not just a channel manager. It was therefore important to choose the right system - and I got it. My first contact with eZee was Mr. Vipul who is CTO, and together we found the right solution. At that time I did not have a big experience in Front Office etc., but Mr. Vipul helped me personally through the whole start up. Even today, Mr. Vipul is still my contact person, and he always spare time to help. I now use eZee on my 3 hotels, and I have recommended it to other hotels which only have thanked me for the chose of eZee...

Phuket Deluxe Group

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