Sojourn Guest House, Malaysia

  Case Studies


“eZee Absolute is simply amazing! We have completely avoided unnecessary headaches of price disparity and over-bookings with this cost-efficient system. This system has also helped us to decrease our work load as it is stress less and error free!”

- Gary, Senior Sales & Marketing Manager, Sojourn Guest House

Profile

Sojourn Guest House is an impressive property located in Pandah Indah, Kuala Lumpur with a mix of modern amenities and cultural traditions. In this outstanding property having idyllic atmosphere and pleasant outfit, you will find masterful staff that will take care of your enthralling and enjoyable stay.



The Challenge

The major challenge that Sojourn Guest House faced before shifting to eZee Absolute – online hotel management software was related to high upfront investment cost for using software and maintaining servers as well as managing divergent extranets manually. The reservations were done only at the remote reservation office and at the in-house desk.



The Solution

Since the beginning, Sojourn management was clear that they would like to use only highly efficacious systems and software. After undergoing a thorough research among the available options in terms of property management software for hotels, eZee Absolute seemed to be clearly outstanding for various reasons. The response and follow-up before and after implementing the software from eZee team was truly an amazing experience for Sojourn management.



The Result

On account of getting eZee Absolute for their guest house, the time to train the new employees by the management on how to use the PMS was substantially reduced as majority of the functions are very user-friendly and easy to understand. The software is lean, reliable, and also comes with high cost benefit when compared to other PMS. Moreover, eZee Absolute made it very easy for Sojourn to work with mighty OTAs by synchronizing their rates and availability with them.

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