Online Hotel Reputation Management: Build good image for successful business

“It takes 20 years to build a reputation and five minutes to ruin it” – Warren Buffet. Everyone has right to express their opinions and expressions. Same goes for voicing their experiences about any brand or service. If they are happy with your services, they praise you; when not happy with the services, they have freedom to talk about...
Read More April 7, 2017

ROI on Hotel Technology: Are you measuring it ‘The Right Way’?

How does Hotel technology benefit you? Have you ever tried measuring it? What did you find? Is the investment worth the returns? ROI i.e. Return On Investment. We are talking specifically about Returns on Technology Investment. Ideally, when you implement high end software to get something done, you bear in mind benefits it brings to you....
Read More March 16, 2017

Optimize Hotel Management with ‘Just Right’ Payment System

“Do you accept credit cards?”  What is your answer when your guest asks you such a question? If you accept digital payments, you are on safe grounds, Mate! But if, you are cash-only, or not-yet-mobile-payment-friendly, then it is going to be a tough ride for you ahead. Because that guest might not taste your finest food or not stay at your...
Read More March 1, 2017

[Infographic] Technology For Hoteliers: The Factors Surrounding It

Technology has a way to surprise you. Just when you have become adept to latest trends in your industry; it throws something completely unpredictable yet fascinating at you. That’s when you start seeking for a technology which not only meets all your requirements, but also stays up-to-date with the swing. And hoteliers like you should stay...
Read More February 6, 2017

Mobile First Index for Hotel Website: Reinforce Your Efforts to Foster Rank & Bookings

Hoteliers! Do you have a hotel website? And you try to get more visitors there? As well you pay attention to online website bookings? Well then, it's time you have to listen to what Google has to say. Why? Because, recent announcement from Google demands change in the way you have been building up your hotel website and online...
Read More January 20, 2017

Non-integrated hotel solutions are dying a slow death, are you stuck with one?

A property management system aka PMS also referred to as a hotel management system, is often the backbone of a hotel’s IT infrastructure. The PMS is the nerve centre of a hotel’s operations and often integrates with various other applications provided by the PMS provider or by independent software vendors. Usually, on-premise PMSes tend...
Read More December 19, 2016

Debunking the myths of Cloud-based PMS

Over the last two decades, we have witnessed an exponential growth in the field of technology, especially the digital technology. With the cost of labour increasing leaps and bounds, visionary hoteliers are already looking to technology to introduce workforce coherences while maintaining service standards for their guests. Many good hotels are now...
Read More September 5, 2016

Adapting a right PMS can upgrade the comfort level of Hoteliers to a next level!

Seldom will any hotelier refuse that a ‘Property Management System (PMS)’ isn’t important. However, when it comes to investing in the technology that boosts the productivity and maximize their profits, many of them are hesitant to upgrade because of various reasons such as lack of capital or lack of IT knowledge and having techno phobia....
Read More August 24, 2016

Getting the best out of Hotel Marketing on TripAdvisor!

Like it or not, but you cannot ignore TripAdvisor if you are in the hotel business. Not only are the people excited to review your hotel after their visit, but they also spend quality time in drafting their detailed experience, be it positive or negative. The travel planners also like to read reviews on TripAdvisor in the course of planning a...
Read More July 16, 2016

A brief guide to differentiate your hotel online from others

As much as we would like to believe it, but converting the lookers into bookers on the internet is not about offering the lowest rate. Being a part of the lowest rates race is the easiest thing that a hotel can do, but the repercussion of reduced margins is surely going to adversely impact a hotel’s long-term strategy. What is imperative is to...
Read More July 2, 2016

Tips to woo the travelers with ‘Social Media’ engagement

Social media has changed the conventional pattern of marketing and sales across all business segments and even the hospitality sector is not untouched in this regard. With the enormous impact of social media in today’s marketing practices, the hospitality industry is quickly moving towards ‘Technological Sociability’. So, what exactly does...
Read More June 25, 2016

Why a revenue management company must partner with hospitality tech provider?

What is involved in revenue management? If we have to define it , revenue management is the determination of hotel’s pricing strategy, business analysis and optimization of the monetary results. Monitoring market behavior and forecasting results, using historical scenarios, price strategies are adjusted to maximize revenues. Make the most of...
Read More June 18, 2016

Should Internet Access be complimentary at hotels?

If we just step back a little in hospitality history, we will realize there was a time when hotels’ telephonic communication hub was a profit center for a fairly long time. From local and long-distance calls to faxes, we have moved on to cellphones, emails and video-calling. The telephone department which was a major profit churning entity...
Read More April 26, 2016

Millennial Trends: Must Have Attractions For Modern Traveller

Big hotel brands have made their mark by providing predictable, consistent stay options to the Gen X or the baby boomers generation as it is popularly called. And this standardization gave them a big advantage over independents and smaller chains who weren’t able to keep up. This was back then, now the millennial trends in hotels are changing in...
Read More April 22, 2016

How to get a quick ROI on hotel software?

  Apart from building or acquiring the hotel itself, procuring appropriate hotel technology is one of the most expensive investment a hotelier has to make. It is not easy to get the best property management solution, it involves a lot of research, examining each of your needs and requirements, financial planning, testing the solution...
Read More April 2, 2016

Benefits of an All-in-One Hotel Management System

While information technology continues to advance at a pace that few can keep up with, luckily for hoteliers, hospitality technology isn’t far behind. Over the last decade, the hospitality sector has witnessed a large number of PMS, Channel Managers, web booking engines, guest feedback systems and other software products inundate the market with...
Read More March 22, 2016

Rise of Mobile Guest Self Service Portal in Hotel Software

How often do you see guests walking into your hotel deeply engrossed onto their smartphones? Chances are, it happens all the while. Over the last few years, a silent mobile revolution brewed around us, while hoteliers focussed mostly on mobile bookings. PhoCusWright in its annual Online Travel Overview reported, ”In 2015, Americans will book...
Read More March 11, 2016

Top reasons for replacing your current Hotel PMS

  If you are reading this, chances are that you are already using a property management system for your hotel and contemplating changing the current system. You might have chosen a locally hosted property management system long back or picked up a new generation cloud based PMS for your hotel recently. Earlier, PMSs were used only by...
Read More March 1, 2016

Re-defining Hospitality Technology. The What? Why? and How?

The Story Behind Over the last decade, the hospitality industry witnessed a plethora of innovations and technological advancements, most of them designed to snatch the decisive powers from the hands of the hotelier to the smartphones of guests. As a hotelier, you strive hard to take care of your guests and a little misfortune gets you a bad...
Read More February 12, 2016

Billboard Effect And The Magic It Can Do For Your Hotel Business!

  Hotels that reflect and feature on the websites of ‘Online Travel Agents (OTA)’ clinch an additional benefit of getting more reservations over and above direct sales. This advantage, in the hospitality industry, is often referred to as ‘Billboard Effect ’ through which hotels observe an upswing in the number of direct...
Read More November 23, 2015

Exploring TripAdvisor Programs: TripConnect Instant Booking and TripConnect CPC

Connecting the world of travellers with prospective hotels, inns and B&Bs to formulate their upcoming travel plans, TripAdvisor TripConnect introduced 2 powerful programs of TripConnect CPC (cost per click) and TripConnect Instant Booking. Launched in 2014, both programs quickly became a market favourite for accommodation providers as well as...
Read More October 27, 2015